Google Docs Review
Based on online research and 28 Google Docs reviews, Google Docs' overall score is 3.8 out of 5 stars. Google Docs' review score is based on Google Docs' customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Google Docs review table below incorporates summarizes 28 Google Docs ratings on 5 features. You can also compare Google Docs against popular alternatives like Microsoft Sharepoint, Confluence and Quip. Or you can view the top 50 brands in similar categories, such as software brands, productivity tools and document collaboration software.
Brand popularity
Functionality
Integrations & compatibility
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Google Docs Review: Google Docs Pros & Cons
Google Docs (docs.google.com) is a smaller document collaboration tool which competes against other online document collaboration software like Microsoft Sharepoint, Confluence, Quip, Notion and Evernote. Based on our in-depth Google Docs review, when compared to its competitors, Google Docs is a mid-range performing brand within its category. Read the full Docs.google.com review below for more details.
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- File sharing: How would you rate each tool's file sharing capabilities? How does each software's document sharing features compare to its competitors?
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- Free trial: Does each tool have a free trial period? Can I try each software for free?
- Notification settings: How would you rate each tool's notification settings? How does each software's notification features compare to its competitors?
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- Organization features: How would you rate each tool's organization capabilities? How easy is it to search through each software's folder management?
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Google Docs' strengths are:
Knoji has 28 Google Docs reviews and ratings as of June 3, 2026. Knoji editors and the Knoji shopper community have reviewed Google Docs and compared it against 122 top document collaboration brands, reviewing Google Docs based on product and store features. Knoji reviews and ranks Docs.google.com and other document collaboration software based on how many features each offers and based on a 5-star rating scale. Based on these factors and 28 Google Docs reviews, Google Docs earns an overall score of 3.8 out of 5.0 points. Google Docs offers 5 total features. Google Docs' review score also factors in its popularity, which is in the mid-range to lower-range compared to competing .
Google Docs Customer Reviews (1)
Google Docs is one of the most heavily used and relied on platforms. It’s something I’ve been using for years and honestly can’t imagine what working without it would be like.
Pros of Google Docs
File Sharing and Editing
Thanks to Google Docs, I can share files and documents with co-workers and clients in an instant. All one needs is their email!
Upon opening their Google Docs, they’ll be able to see the files you shared as well as any folders. Files are shared online meaning that you don’t actually upload and download them. This means that everyone is always looking at the latest version of the document and avoiding the emailed "version nightmare"
You can turn off link sharing if you choose to stop sharing at any point. This means you are always in control of who has access to the information.
The people you share files with will be able to edit them. It’s a great way of getting work done. As part of a group, each person can do the modifications required of them.
Free and Easily Accessible
If you’re already on Gmail, you can access Google Drive which is where the documents are stored. You can also download the Google Docs app to your phone or use it from your desktop.
Online Storage
I never had to worry about taking files with me on a flash drive or emailing them to myself. I know that by copying them to Google Docs, I can access my documents wherever I go.
Google Docs Cons
As the documents are stored in the cloud, you need to be aware that your info is residing on someone else's system. It is important to understand that should your Gmail password be compromised, your Google Docs will be accessible from anywhere in the world.
